What Good Looks Like: Vistra

What Good Looks Like: Vistra


Main Challenge

Vistra leaders were looking to onboard hiring managers to a new DEI strategy and to prioritize internal hiring while in a virtual environment due to the COVID-19 pandemic.

Opportunity Employment Practice

Ensure all employees, particularly frontline supervisors, and managers, understand the value of and are supported in implementing a diversified recruitment strategy.

Business Case

The percentage of employees of color continues to grow, and with them, they bring an array of talents, ideas, and multicultural competencies. Their representation in the workforce is key for various reasons, including that the buying power of customers of color has grown over the past two decades and now exceeds $3.4 trillion. Employees of color can connect their employer to communities and customers that companies have not historically understood or served, expanding their markets.

About What Good Looks Like

When companies empower their employees, everybody benefits. What Good Looks Like presents case studies of leading companies who have committed to supporting their frontline and entry-level employees. In a changing workforce landscape, it’s not only important but also urgent for employers to respond with innovation. Each edition of What Good Looks Like and each individual case study gives readers a closer look into how companies of diverse geographies and industries have piloted, implemented and scaled equitable talent practices.

We heard a consistent request from our employer partners for detailed examples of how other companies have made their visions of a more equitable, robust talent system a reality. We compiled What Good Looks Like to fill that request and added practical exercises on top of the research to help readers assess their own paths forward.

The research included in this case study was supported by funding from Walmart.

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